1. Introduction

DoctaRx ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telehealth platform.

2. Information We Collect

We collect information that you provide directly to us, including:

Personal identification information (name, email, phone number)
Health information and medical records
Payment and billing information
Account credentials and authentication data

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process appointments and facilitate healthcare consultations
Send you notifications and updates
Comply with legal obligations and HIPAA requirements
Detect and prevent fraud or abuse

4. HIPAA Compliance

As a covered entity under HIPAA, we maintain strict safeguards to protect your Protected Health Information (PHI). All health information is encrypted and stored securely. We only share PHI as permitted by law and with your explicit consent.

5. Data Security

We implement industry-standard security measures including encryption, secure authentication, and regular security audits. Your data is protected with 256-bit SSL encryption and stored in HIPAA-compliant data centers.

6. Your Rights

You have the right to:

Access and receive a copy of your health information
Request corrections to your information
Request restrictions on how we use or disclose your information
File a complaint if you believe your privacy rights have been violated

7. Contact Us

If you have questions about this Privacy Policy, please contact us at info@doctarx.com